HANDLING TIME
In general case, please allow us to take up to 2 business days to prepare the package.
SHIPPING METHODS
| Countries | Shipping Options | Delivery Time (Business Days) | Orders $50+(Include $50) | Orders less than $50 |
| United States | Standard Shipping | 5-9 Days | Free | $4.99 |
| Japan | International Shipping | 5-8 Days | Free | $4.99 |
| Canada | International Shipping | 5-12 Days | Free | $4.99 |
| United Kingdom, France, Czech Republic, Hungary, Finland, Denmark, Netherlands | International Shipping | 6-10 Days | Free | $4.99 |
| Austria, Sweden | International Shipping | 8-10 Days | Free | $4.99 |
| Germany, Italy, Spain, Belgium, Poland, Cyprus, Portugal, Slovakia, Romania, Norway | International Shipping | 8-12 Days | Free | $4.99 |
| Australia, Ireland, Greece, Bulgaria | International Shipping | 10-15 Days | Free | $4.99 |
| South Africa | International Shipping | 15-20 Days | Free | $4.99 |
*We currently UNABLE ship to APO/FPO addresses. U.S. Protectorates/Territories, Puerto Rico, Guam, Alaska, Hawaii and Virgin Islands.
SHIPMENT TRACKING
You will be notified by email automatically with the tracking number and tracking way once your order is marked as fulfillment status. Or you can directly reach out to us via contact form.
WRONG ADDRESS
We know mistakes do happen! Please email us immediately! We can only fix this for you if the order has not been shipped out yet.
LOST OR STOLEN PACKAGES
If you believe that your package was lost or stolen, please directly reach out to us via contact form.
DUTIES AND TAXES
Customers shall be responsible for customs clearance, Duty and Tax. All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.