Dear Valued Customers,
We are writing to inform you of some recent developments that may affect the delivery of your orders. The United States Postal Service (USPS) has announced on its official website that due to ongoing severe winter storm conditions, including blizzards, road closures, and flight cancellations, there have been delays in warehouse outbound shipments and last - mile deliveries.
Truck transportation in major logistics hubs has been disrupted, and goods may be backlogged for several weeks.
As a result, your orders may experience delays.
In addition, due to the recent update in customs trade policies by the US President, customs authorities have increased their scrutiny of e - commerce packages. This may lead to increased clearance times and poses a challenge to the quick shipping model of e - commerce platforms. Consequently, your orders may be delayed.
We are closely monitoring the weather situation and actively working with our logistics partners to update and expedite the shipping process as much as possible.
Impact on Your Orders:
Due to these unforeseen circumstances, some packages may experience delays during transit or delivery. Orders that are not affected by these events will proceed as scheduled.
We kindly ask for your understanding and patience as we work closely with our shipping partners to address these challenges.
Next Steps and Our Commitment:
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Tracking Updates: We are closely monitoring all shipments and will notify you promptly of any changes in the status of your package. Please check your inbox and spam folder for updates.
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Customer Support: If your package experiences significant delays or other issues, please contact us. If you have any questions or need further assistance, please feel free to reach out to our customer service team at service@hsialife.com.
At HSIA, we are committed to ensuring that your orders are delivered as quickly and safely as possible.
We sincerely appreciate your understanding and patience during this challenging time.
Thank you for choosing us,
HSIA Lingerie Team