HANDLING TIME
Once you order, we will ship the goods within 2 business day.
SHIPPING METHODS
Free Shipping Worldwide On Orders $50+
| Countries | Shipping Options | Delivery Time (Business Days) | Orders $50+(Include $50) | Orders less than $50 |
| United States | Standard Shipping | 5-9 Days | Free | $4.99 |
| Japan | International Shipping | 5-8 Days | Free | $4.99 |
| Canada | International Shipping | 5-12 Days | Free | $4.99 |
| United Kingdom, France, Czech Republic, Hungary, Finland, Denmark, Netherlands | International Shipping | 6-10 Days | Free | $4.99 |
| Austria, Sweden | International Shipping | 8-10 Days | Free | $4.99 |
| Germany, Italy, Spain, Belgium, Poland, Cyprus, Portugal, Slovakia, Romania, Norway | International Shipping | 8-12 Days | Free | $4.99 |
| Australia, Ireland, Greece, Bulgaria | International Shipping | 10-15 Days | Free | $4.99 |
| South Africa | International Shipping | 15-20 Days | Free | $4.99 |
*We currently UNABLE ship to APO/FPO addresses. U.S. Protectorates/Territories, Puerto Rico, Guam, Alaska, Hawaii and Virgin Islands.
SHIPMENT TRACKING
You can track your order with the tracking information provided in your shipment notification e-mail or contact service@hsialife.com
If your order has multiple items, due to availability in various warehouses, they may be shipped from multiple locations and/or arrive in different packages on different dates. We understand that receiving items separately can be inconvenient, but we want to assure you that we are doing everything in our power to make sure your order is fulfilled as quickly and efficiently as possible.
When your Order ships out, you will receive a Shipping Confirmation email from service@hsialife.com with your tracking number included in it. Once you receive the email, enter your tracking number below to easily check on your delivery status.
Things To Keep In Mind:
Order Numbers don’t instantly update with available Delivery Status. Tracking maybe be updating within a few business days. Thank you for your understanding.
Happy shopping!
HOLIDAY SHIPPING NOTICE
Please note that it might take longer during the Holiday Season to receive your orders. All orders are shipped without delays on our end and returns are processed as usual. If you do experience slight delivery delays please be patient, since most shipping services are dealing with increased demands. If you need to check the status of your order, please contact service@hsialife.com
WRONG ADDRESS
We know mistakes do happen! Please email us immediately! We can only fix this for you if the order has not been shipped out yet.
LOST OR STOLEN PACKAGES
If you believe that your package was lost or stolen, please contact service@hsialife.com
DUTIES AND TAXES
Customers shall be responsible for customs clearance, Duty and Tax. All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
WE’D LOVE TO HELP
For any other questions, you can email us at service@hsialife.com